Julie Lu
Pronouns
She / HerTo acknowledge that assumptions about someone’s gender identity could be incorrect, many organizations, including NC State, have begun to encourage community members to include a brief statement of their gender pronouns as they introduce themselves within a group.
Technology Support Analyst
Department:
Information TechnologyPhone: (919) 513-3542
Email: jblu@ncsu.edu
Shout-outs From My Colleagues
Shout-outs are kind words from Libraries staff to other Libraries staff for going out of their way to be extra awesome at their job.
I'm grateful to Julie for her help managing what turned out to be a complex set of requests related to telephone changes. She persisted through hours of work with ComTech to make the changes and kept me in the loop all the way through. What seemed like straightforward requests turned out to be a lot more challenging and this just goes to show how much effort and care Julie goes to when she handles requests behind the scenes. Many thanks to Julie!
— Hilary Davis
Julie is just a terrific IT person. She has helped me so many times with my computer and laptop and has never made me feel like I have done something stupid or broken something. She talks me through what she is doing, what she needs me to do, and talks to me about the aftercare as well. She has a keen idea of what patron service means.
— David Serxner