Shout-out for Robin Davis, Katharine Frazier

Robin Davis, Katharine Frazier

Robin and Katharine exceeded all of my expectations during recent usability testing with input from FOL Board members. They were both thoughtful, patient, astute in their considerations, and incredibly helpful in summarizing ways to improve the FOL and giving webpages. Our participants seemed delighted to be able to contribute and part of their enthusiasm stemmed from the easy conversations with this diplomatic duo. While Robin and Katharine naturally put the test group at ease, they also ensured we were well prepared for discussions and follow up. Thanks to them both for their extraordinary efforts!

- Tina Morrison, Mar 16, 2021