Shout-out for Eric Pauley

Eric Pauley

When you think of someone who cares about getting things right, and has amazing follow-through, that's Eric Pauley. I recently needed Eric's help in updating an online form that had multiple dependencies on other communication channels. The request was complex and he caught details that I didn't catch when I prepped the changes to be made. Eric's work made the online form do a much better job of helping us help patrons with requesting collections support during the pandemic.

- Hilary Davis, Nov 20, 2020