Davis and Nickels publish on researcher needs

UKSG Insights has published a great, peer-reviewed article co-authored by Hilary Davis and Colin Nickels about their study on researcher needs. “Understanding researcher needs and raising the profile of library research support” covers “a two-year study to help inform the development of outreach strategies to enable new research engagement opportunities that will scale and, at the same time, help us transform our model of research support strategies and engagement.” Davis and Nickels interviewed librarians and researchers to build awareness of researchers’ behaviors, expectations, and workflows, and share our recommendations for evolving library research support.