Frequently Asked Questions (FAQ)

Computing

Total FAQs in this category: 78

How do I log in to databases and e-journals from off campus?
What if Second Life will not run, or crashes, on library computers?
Where is the Unity Lab in D. H. Hill Library?
How do I get logged into USA Trade Online?
Print Quota - WolfCopy - which one should I use for printing?
How can I print at NCSU Libraries?
How can I print from a laptop?
Does the library have language learning materials such as Rosetta Stone?
Where can I print to a color printer in D.H. Hill Library?
Where can I find information regarding the Computer Labs available to me on campus?
How do I use the Zeutschel Book Scanners
What is EndNote?
How do I get to my 'K' drive/Unity/AFS space when using a library laptop?
What are the options for using library computers at D. H. Hill Library and James. B Hunt Library for Friends of the Library, affiliates, and guests from Duke University or any of the UNC-system universities?
What are the options for using library computers at D. H. Hill Library for guests?
What is the Digital Media Lab?
Can I use Print Quota in D.H. Hill Library?
What is the NC LIVE password?
I'm an Encore member. What services does the NCSU Libraries offer me?
Where can I find a large-format plotter?
Where can I find a scanner?
What is the ITTC Lab, and what services can I find there?
Where are wireless hotspots in D. H. Hill Library?
Why does my login ID and password work on Macs in the Learning Commons and in the stacks, but not on PCs?
Where can I get help with Maple or Matlab?
Where are photocopiers in D. H. Hill Library?
How do I create an ICPSR account?
Where can I download data sets like ICPSR's?
Can students use the Libraries' Digital Media Laboratory?
What is Zotero? How does it compare to RefWorks or EndNote?
Is there a typewriter in the library that I can use?
Where can I use SAS in D. H. Hill?
Are there any Linux or Eos computers in the D. H. Hill Library?
Are workstations available for computer mapping, GIS services, and large-format plotting in the library?
Why can't I open the file after I download a data set from ICPSR?
How do I increase my email and file space quota?
How do I play foreign (non-region 1) DVDs in the library?
How can I connect my laptop to the Internet while in the library?
How do I create stable links to articles in databases and e-journals?
What can I do if I do not see my K drive, I cannot open documents in My Documents, or if I cannot save to my K drive?
What is the Assistive Technologies Center?
How can I save files on computers in D. H. Hill Library?
What sorts of cords, connectors, adapters, and chargers can I borrow at D.H. Hill Library?
What geospatial (GIS) data services are provided by the Libraries?
Will I find a Scantron sheet grading machine in the NCSU Libraries?
Why do I just get gibberish when I try to open the data set I downloaded from ICPSR?
Where can I get headphones in D. H. Hill Library?
What is my Unity ID?
I am getting an error screen when trying to access library resources. What should I do?
What is Stat/Transfer and where can I use it in the Libraries?
How do I load new map data into a GPS unit? How do I download points from a GPS unit? How do I create a shapefile from my points?
What can I do if I lose a Word document I was working on?
How do I use the My Course Reserves system to manage course reserves for the class I'm teaching?
What kind of information is included in the NCCS Data Web?
What can you do about problems reading Netlibrary books?
Where can I access SPSS (PASW)?
On the Cassis patent searching computer, can I export and save data?
How do I save an ebrary book chapter as an image PDF?
Where on the Web can I find official NCSU logos and colors to use for Large Format Printing?
Where can I find an image that is showing on an eboard?
Does the ncsu-guest wireless network provide access to databases and e-journals licensed by the Libraries?
How do I project my laptop onto the eboards in the Group Study Rooms?
Where can I find a copy of Elluminate Publish?
What happens to my personal data when I return laptops borrowed from NCSU Libraries' Technology Lending service?
Is Second Life available on library computers?
I'm trying to download an ebook from EBL but all I get is an .acsm file. What do I do with it?
Why does Group Study Room eboard go into Powersaving mode and stop displaying?
Why can't I save files to the desktop on a PC in the Learning Commons or in the Stacks?
Can I use Peachtree on any of the computers in the library?
Where are printers located in Hunt Library?
On a PC in the Learning Commons I'm trying to open a PDF, but I get an error message, and my web browser crashes. What do I do?
I can't find the Application Launcher on library PCs.
What is "FollowMe Printing" the Libraries?
What statistical and data software is available on library workstations?
How do I use the SMART Board
Which software programs are available on the patron desktop computers in Hunt Library?
Why am I seeing security messages when I try to access a database or other e-resource from off-campus?
Which software programs are available on the patron desktop computers in D. H Hill Library?

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